Do you interview your customers when they think they're interviewing you?
Do you ask them questions as well?
Here's a few I always ask;
This list isn't complete but it's a start.
Do you ask them questions as well?
Here's a few I always ask;
- How much were you paying your previous/current maintenance company?
- How many maintainers have you had in the past year/12 months?
- Who is your current pesticide company?
- What exactly do you expect out of a lawn maintenance company?
- Is your irrigation system in full operational order?
This list isn't complete but it's a start.
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