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  • Growing the business

    I worked for an established lawn service during college for 5 years. Now 8 years later I’m doing it on the side, 12 hrs a week, for some extra $. I’m part of a 3 man team, 1 guy does it for a living and has been for last 13 years, while the other two of us cut a few hrs a week to supplement our wives staying home. Right now it’s an 80/10/10 split. So that’s my current situation.

    My question is how many companies out there have the goal of someday having the business “run itself”? Such as, have a couple crews running the lawn care and labor aspect of the business while you the owner handle quality control, maintenance, marketing billing and such. While it know it sounds like a possible goal, I question how realistic it is. It seems to me for each crew Im going to need a crew chief and at least 1 laborer. For example, I pay my crew boss $14/hr and my laborer $10/hr, they cut $70 worth of lawns an hr, loosely speaking I have $46/hr left over before overhead, which sounds good to me for not even being out there. But how realistic is it to keep a descent crew boss, if you pay him well and/or he’s smart then hell just start his own lawn service, yet if you don’t pay enough then how do you get someone trustworthy and loyal. The laborers will probably come and go but the crew boss is pretty vital. Do you offer a profit sharing plan, but there again, seems to me hell stay around for a season or two and realize how much more $ he could make on his own.

    My second issue is how do you trust someone w/your truck, trailer and equipment? Does that fall back on the fact that you get what you pay for, meaning you’ll have to pay your crew boss well?

    Anyway, our long term goal is to no longer be out there cutting the grass, but just focus on managing the business. Im not so sure that’s feasible in this industry.

    Thoughts…….??

  • #2
    It's a goal of mine too! I've been at it for over 3 years now and good help is hard to find. Finding someone you can trust to run the crew without trying to steal your customers is tough from what I've experienced (seen, heard, etc.) so far.
    PNA
    1996 Ranger 3.0 pullin' 5'X11' Tandem Open Trailer
    Toro 44" ZTR Kawai 17 HP & Quick 36 SD Kawai 16 HP
    Stihl FS-80 Trimmers & Stihl FC-75 Edger
    Stihl Hand & Back Pack Blowers (BG-85 & BR 550)
    Stihl Chain & Pole Saws (MS250 & T-101)

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    • #3
      I wouldn't do it any other way. It's totally feasible and possible. Yes it is hard to find good employees, but if you treat them well and pay them well, they will stick around. I still have the first two guys that I hired 9 years ago.

      You just have to build the initial volume up, as you do, add guys to your crew, with the first guy you hire - look for the foremen qualities as he will be the guy you ultimately turn the keys over to. Have this guy bring in co-workers, if he can. Once you have a pretty complete route, let em roll on their own and start humping it drumming up more work for crew #2 etc. Building a co is a series of plateaus, I always push the company as close to the edge as possible before making the next jump. Just look around - there are plenty of Joses in a pick-up truck, but there are also plenty of successful established businesses. It doesn't come without sacrifice and lots of hard work, but it can be done.

      The biggest question in my mind to ask of new business owners is do you have what I call the "failure is not an option" attitude. Cuz that is what its going to take, more than anything. It aint rocket science. Bueno suerte.

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      • #4
        [QUOTE=bullethead]I wouldn't do it any other way. It's totally feasible and possible. Yes it is hard to find good employees, but if you treat them well and pay them well, they will stick around. I still have the first two guys that I hired 9 years ago.

        You just have to build the initial volume up, as you do, add guys to your crew, with the first guy you hire - look for the foremen qualities as he will be the guy you ultimately turn the keys over to. Have this guy bring in co-workers, if he can. Once you have a pretty complete route, let em roll on their own and start humping it drumming up more work for crew #2 etc. Building a co is a series of plateaus, I always push the company as close to the edge as possible before making the next jump. Just look around - there are plenty of Joses in a pick-up truck, but there are also plenty of successful established businesses. It doesn't come without sacrifice and lots of hard work, but it can be done.
        '
        Very good my friend!

        Keep up the good work.


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